iFocus - Online Possibilities
Client Activity Update

February 2007

+ Australia Post
+ Department for Victorian Communities
+ EPA Victoria
+ Local Government
+ Boehringer Ingelheim
+ Department of Primary Industries and Fisheries Queensland
+ Queensland University of Technology
+ Utilities
+ Mazda Australia
 
 
Online product & sales training
Australia Post
 
iFocus has designed and developed an online product training program for Australia Post sales and retail staff who collectively manage approximately 30,000 small business customers. The solution includes a platform for delivery, tracking and reporting of training results.
 
Specialties applied: Learning Needs Analysis, Instructional Design, User Experience Design, Learning Solution Design, Web Programming.
 
 
 
Integration of FReeZA & FReeZACentral websites into youthcentral
Department for Victorian Communities
 
iFocus has been engaged to redesign and integrate the two FReeZA sites into the youthcentral website framework to deliver a consolidated information and communication channel to Victorian youth. A key outcome will be the delivery of a common content management system and infrastructure that will provide operating efficiencies for the Department.
 
Specialties applied: Interface Design, Technical Integration, Web Development, Testing.
 
 
 
What’s your Ecological Footprint?
EPA Victoria
 
Now you can measure it with the simple to use web-based calculator that iFocus has implemented for EPA Victoria. The solution architecture that has been deployed provides EPA with the means to create future calculators very cost effectively. Take a look at the personal calculator, the first to be released in the online format, to see what sort of footprint you’re making. Watch out for other online versions to be released in the coming weeks.
Visit: EPA Victoria
 
Specialties applied: User Experience Design, Web Development and Online Compliance.
 
 
 
Prominent community website redesign
Local Government
 
iFocus has been researching and defining the direction for a high profile local government web site. Innovative information, interaction and functional designs being prepared by iFocus will define how the website will engage with the community and support offline traffic generation strategies.
 
Specialties applied: Strategy, Research, User Experience Design, Usability, Information Management and Business Analysis.
 
 
 
Learning research for sales force training
Boehringer Ingelheim
 
iFocus conducted an IRIS™ (Integrated Review of Internet System) of a prototype design of the redeveloped mySI-net application (Student Enrolment Portal). We later conducted a detailed usability review with the primary purpose being to evaluate the strengths and/or weaknesses of the proposed design. Task-based usability audits coupled with a series of usability testing sessions were run with representative users.
 
Specialties applied: Business Analysis, Usability Analysis and Testing.
 
 
The Skills Telegraph
Department of Primary Industries and Fisheries Queensland

 
The Department of Primary Industries and Fisheries Queensland (DPI&F) engaged iFocus to build a web application that allows Queensland's Primary Producers to input their training needs so that vocational education and training funded through the Department of Education, Training and the Arts will be targeted to industry needs. This will assist in building a skilled rural workforce. The Skills Telegraph was launched by the Minister for Primary Industries and Fisheries Tim Mulherin on the 12 February, 07.
Visit site.
View Minister's press release
.
 
Specialties applied: Design, Information Architecture and Project Management.
 
 
Online teaching/learning system for quality aged care
Queensland University of Technology
 
The Queensland University of Technology School of Nursing engaged iFocus to build an online learning platform from which training materials could be delivered, managed and maintained. The solution will act as a foundation and will present a range of educational modules online for undergraduate students, lecturers, tutors and casual researchers.
Visit: www.workingwitholderpeople.edu.au
 
Specialties applied: User Experience Design, CMS Implementation, Instructional Design, Learning Solution and Multimedia Development.
 
 
Engaging the organisation
Utilities
 
IFocus recently implemented a new intranet environment across a physically dispersed workforce of over 2,500 employees, using the Intralogic content management platform by Weblogics. iFocus worked with our client to set the plan, design and deploy the solution which involved migration of hundreds of pages and thousands of documents.
 
Specialties applied: Business Analysis, Governance, User Experience Design, Information Management, Usability and Training.
 
 
Researching Mazda’s customers for the ideal online experience
Mazda Australia
 
iFocus has been working with Mazda for over 5 years as their Australian online agency. A recent engagement saw iFocus complete a major customer research project which will provide us with the foundations for the next phase of Mazda’s online strategy and development program.
 
Specialties applied: User Research.